Suman Narayan
10 Yrs
Bangalore, India
1200000.00
Full-Time (40h/week)
Vetted Skills
Video Interview & Analysis
Loading video interviews...
Profile Summary
Iam a results-driven professional with over 10 years of experience across the entertainment services, media operations, and customer-focused industries. My core expertise lies in content localization, quality control, client coordination, and team management, gained through working with globally recognized organizations such as Deluxe Entertainment Services and Visual Data Media Services.
Skills & Expertise
Technical Skills
Soft Skills
Professional Details
Account Coordinator
Managed client communication, project coordination, and timely delivery of services while ensuring accurate billing and seamless workflow execution. Fostered strong client relationships by managing communication and ensuring timely delivery of accepted work.
Executive Assistance/ Admin
Provided comprehensive administrative support, ensuring smooth coordination between executives, teams, and external partners, while maintaining efficient communication and documentation processes.
Social Media Specialist
Efficiently managed customer tickets by resolving issues directly or escalating them to relevant departments, ensuring timely resolutions. Enhanced client satisfaction through proactive ticketing workflows and effective communication across teams.
Senior Tech Services Specialist
Oversaw subtitling workflows and managed a team to deliver high-quality, localized content on time. Collaborated with clients and internal teams, resolving technical issues and implementing process improvements to enhance efficiency and client satisfaction.