
Rishikesh Rishikesh
2 Yrs
Ahmedabad, India
900000.00
Full-Time (40h/week)
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Profile Summary
Business Analyst with experience in operations and data-driven decision-making across hospitality and logistics sectors. Managed café operations at Namaste Cafe, analyzing sales, inventory, and customer trends to improve profitability and service quality. Previously worked as an Operations Associate at Bharat Shubham Transport Company, supporting 3PL logistics, coordinating shipments across states, and maintaining MIS dashboards to track performance and improve delivery efficiency.
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Professional Details
Business Analyst
Managed day-to-day business operations of the café while analyzing sales trends, customer preferences, and inventory performance to improve profitability. Implemented data-driven decisions for menu pricing, supplier management, and cost optimization. Monitored customer feedback and operational workflows to enhance service quality and overall customer experience.
Operations Associate
Supported 3PL logistics operations, managing 30–40 daily shipments across 5 states. Coordinated dispatch and last-mile delivery with 10+ vendors and 25+ drivers. Maintained Excel MIS dashboards for shipment tracking, billing, and SLAs. Assisted in billing reconciliation and audit documentation, reducing discrepancies 10–12%. Improved on-time delivery by 12–15% through performance analysis.